Log into your Devolutions Customer Portal. QUESTION: How can I renew my Devolutions Online Database subscription? csv file into Remote Desktop Manager, go to File > Import > Import From CSV > Import Generic CSV Wizard. Here's a video tutorial to show you the simple steps. QUESTION: How do I get my serial number for Remote Desktop Manager Free?ĪNSWER: You will find your serial number for RDM Free in the "My Serials" section of your Devolutions Account. For more information, please view this comparison table. The main difference between Remote Desktop Manager Free and Remote Desktop Manager Enterprise is that the latter is for team environments, whereas the former is for individual IT professionals. Password generator and integrated password management tools. Integration with different connection types and add-ons. Here are some of the key remote connection and password management features that can help you secure and control the IT chaos in your business: That is why, in addition to the options listed above, we are pleased to provide you with the following answers to some Frequently Asked Questions posed to our Support Team: QUESTION: Can I use RDM Free in a commercial environment?ĪNSWER: Yes! Remote Desktop Manager Free can be used for business use. We also know that in the IT world time is of the essence, and the sooner you can get the information you need the better. Tweet us at fact, there is actually a sixth way: once the COVID-19 crisis is over, you can stop by Devolutions HQ and we’ll not only answer all of your support questions, but we can play some foosball, pinball, or board games. 
Or you can have us call you at a time that is convenient for you.
Call us at 844.463.0419 (the country code is 1 for those outside the U.S. Start a chat session (just click the “live chat” icon). 
Don’t be surprised if you get a response from our CEO David - he loves interacting with the community!
Submit a support ticket by emailing You can also submit a support ticket from within Remote Desktop Manager. Did you know there are FIVE WAYS to contact our support team? You can:
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